Hotline help for credit card users is available, but the lines are seeing …
News from Boston Globe:

NEW YORK — Toll-free numbers for nonprofit credit counselors began appearing on credit card statements more than a year ago. Yet counselors say the phones aren’t ringing.

It could be that cardholders simply don’t bother checking their statements. Or they may fear reaching out for help would be futile, or even damage their credit scores.

Whatever the reasons, the National Foundation for Credit Counseling says its member agencies received a mere 150,000 calls about credit card statements. That’s despite the phone numbers having been printed on 500 million statements since February of last year.

Including the phone numbers was part of a sweeping overhaul of credit card regulations.

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